📈 Case Study: How a Lash Artist Tripled Her Bookings in 14 Days With Texa

🕐 Reading time: 3 min
Industry: Beauty / Service-Based Business
Platform: Instagram DMs
Tool Used: Texa by Quantex

 
🧑‍💼 Meet Emma – The Solo Beauty Pro Struggling With DM Overload

Emma runs a busy brow and lash business in Brisbane. With a growing Instagram presence, she was getting daily DMs from potential clients — but keeping up with messages, questions, and appointment requests became overwhelming.

She was:

• Manually replying to 30–40 DMs a week
• Answering the same questions over and over
• Losing 3–5 leads a week just from slow replies
• Burnt out trying to juggle conversations and appointments

“It felt like I was glued to my phone, constantly answering DMs. And even then, people were still slipping through the cracks.”
 

🤖 Enter Texa — Her 24/7 AI Booking Assistant

Emma found Texa — an AI chatbot built specifically to automate Instagram and Facebook DM conversations. Within one day, Texa was fully installed, personalized, and running inside her Instagram inbox.

Texa was set up to:

• Instantly respond to DMs 24/7
• Qualify leads based on service, availability, and readiness
• Answer common questions like pricing and policies
• Send her booking link directly after qualifying
• Follow up with leads who didn’t book right away

All she had to do? Connect her Instagram and approve the custom flow. We handled the rest.

🚀 The Results: A Full Calendar Without the Stress

In just 14 days, Emma saw massive changes in her business:

• 💬 3x more bookings — and more consistent income
• ⏱️ 6+ hours saved per week on DMs
• 📉 50% reduction in no-shows
• 😌 Less stress, more time to focus on clients
  

“Texa feels like having a full-time assistant. I’m booking clients while I’m serving others. I finally feel in control of my business.”
 

💡 What Made the Difference?

Emma’s success came from a few key Texa features:

• ✅ Smart Lead Qualification: Only serious clients make it to the calendar
• 🤖 Human-Like Conversations: No robotic replies
• 📅 Booking System Integration: Seamless calendar sync
• 🔁 Automated Follow-Ups: No more ghosted leads
   

🧠 Final Thoughts

Emma’s story is just one example of what’s possible when you stop managing your DMs manually and start using AI to work smarter.

Texa isn’t just a chatbot — it’s a booking system, sales assistant, and inbox manager in one.

 
🔗 Ready to Automate Your Bookings?

Let Texa do the heavy lifting so you can focus on growing your business.