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Talented and focused make-up artist applies mascara to her client's eyelashes in a make-up studio

🕐 Reading time: 3 min Industry: Beauty / Service-Based Business Platform: Instagram DMs Tool Used: Texa by Quantex<h3>&nbsp; 🧑‍💼 Meet Emma – The Solo Beauty Pro Struggling With DM Overload </h3><figure id="figure-l9v073f6mm8mpfhzu"><img id="l9v073f6mm8mpfhzu" src="https://media.gettyimages.com/id/2197048456/photo/a-woman-sits-with-her-eyes-closed-while-a-focused-make-up-artist-applies-eyeliner-to-her-in-a.jpg?b=1&amp;s=2048x2048&amp;w=0&amp;k=20&amp;c=AnI0v5cACi4u5YOiv4_40nWgZ1IY9g8qWvc4ohqrQ8w=" alt="A woman sits with her eyes closed while a focused make-up artist applies eyeliner to her in a make-up studio" title="A woman sits with her eyes closed while a focused make-up artist applies eyeliner to her in a make-up studio" class="object-cover bg-gray-100 rounded-lg md:rounded-xl lg:rounded-2xl" style="aspect-ratio: 16/9; object-position: undefined undefined;" data-corners="default" data-aspect="16:9" data-caption="" data-positionx="undefined" data-positiony="undefined" data-fullwidth="false" data-mce-src="https://media.gettyimages.com/id/2197048456/photo/a-woman-sits-with-her-eyes-closed-while-a-focused-make-up-artist-applies-eyeliner-to-her-in-a.jpg?b=1&amp;s=2048x2048&amp;w=0&amp;k=20&amp;c=AnI0v5cACi4u5YOiv4_40nWgZ1IY9g8qWvc4ohqrQ8w=" data-mce-style="aspect-ratio: 16/9; object-position: undefined undefined;"></figure>Emma runs a busy brow and lash business in Brisbane. With a growing Instagram presence, she was getting daily DMs from potential clients — but keeping up with messages, questions, and appointment requests became overwhelming.She was:<ul><li>Manually replying to 30–40 DMs a week</li><li>Answering the same questions over and over</li><li>Losing 3–5 leads a week just from slow replies</li><li>Burnt out trying to juggle conversations and appointments</li></ul>“It felt like I was glued to my phone, constantly answering DMs. And even then, people were still slipping through the cracks.” &nbsp;<h3>🤖 Enter Texa — Her 24/7 AI Booking Assistant</h3>Emma found Texa — an AI chatbot built specifically to automate Instagram and Facebook DM conversations. Within one day, Texa was fully installed, personalized, and running inside her Instagram inbox.Texa was set up to:<ul><li>Instantly respond to DMs 24/7</li><li>Qualify leads based on service, availability, and readiness</li><li>Answer common questions like pricing and policies</li><li>Send her booking link directly after qualifying</li><li>Follow up with leads who didn’t book right away</li></ul>All she had to do? Connect her Instagram and approve the custom flow. We handled the rest.<h3>🚀 The Results: A Full Calendar Without the Stress</h3>In just 14 days, Emma saw massive changes in her business:<ul><li>💬 3x more bookings — and more consistent income</li><li>⏱️ 6+ hours saved per week on DMs</li><li>📉 50% reduction in no-shows</li><li>😌 Less stress, more time to focus on clients </li></ul>“Texa feels like having a full-time assistant. I’m booking clients while I’m serving others. I finally feel in control of my business.” &nbsp; <h3>💡 What Made the Difference?</h3>Emma’s success came from a few key Texa features:<ul><li>✅ Smart Lead Qualification: Only serious clients make it to the calendar</li><li>🤖 Human-Like Conversations: No robotic replies</li><li>📅 Booking System Integration: Seamless calendar sync</li><li>🔁 Automated Follow-Ups: No more ghosted leads &nbsp;</li></ul><h3>🧠 Final Thoughts</h3>Emma’s story is just one example of what’s possible when you stop managing your DMs manually and start using AI to work smarter.Texa isn’t just a chatbot — it’s a booking system, sales assistant, and inbox manager in one.<h3>&nbsp; 🔗 Ready to Automate Your Bookings?</h3>Let Texa do the heavy lifting so you can focus on growing your business.

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📈 Case Study: How a Lash Artist Tripled Her Bookings in ...